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Burstows Funeral Care Since 1900
A group of six people, five men and one woman, are standing together and smiling at the camera. They are all formally dressed in dark suits, white shirts, and ties, with the woman wearing a vest and scarf. Each person is wearing a name tag on their lapel. The setting appears to be outdoors in front of some buildings and greenery.

The Burstow Experience

At Burstows, we believe a funeral well-done honours life, comforts those who mourn and declares to the community that each life is important.

A male funeral director comforts a woman with a gentle hand on her shoulder.

Who we are

In this region, Burstows is renowned as the only funeral company who refused the multi-national millions to remain family-owned. We believe it is important to remain answerable to you, our local families, rather than to distant shareholders.

The Burstow family and co-workers are caring professionals committed to doing whatever it takes to serve you with excellence and help you grow through the experience of loss.

At Burstows, everything we do, we do to honour life...

Here are some important ways we demonstrate this;

  • By providing a sense of comfort and security to those who grieve.
  • By treating those who have died with the utmost respect and dignity.
  • By helping people to commence the important journey of healing as they reconcile their grief.
  • By honouring the lives of those who have died with ceremony that facilitates remembrance, celebration and hope.

Funerals are Important.... because Life is Important

“Patience was always present, never were we to feel rushed, every single staff member was like an extension of our family, nothing was too much trouble.”

Our History

Since 1900

TS Burstow Funerals was founded in 1900 by TS Burstow, a former Mayor of Toowoomba, and has remained in his family's hands ever since. Now run jointly by our founder's great-grandsons, Trevor and Donald Burstow, who are proudly mentoring the fifth generation as the company continues to meet the needs of the community with the same commitment to understanding and sensitivity on which the company was founded.

  1. Thomas Stephen Burstow

    Founder · 1900

    Thomas Stephen Burstow

    Our founder and former Mayor of Toowoomba who established the company in 1900. Following his death, the business was carried on by his son, A.E. (Alf) Burstow.

  2. Alfred Ernest Burstow

    Second generation

    Alfred Ernest Burstow

    Alf Burstow was well known and respected for his active involvement with his Church and his music. He was a foundation member of the Toowoomba Musical Union, now known as the Toowoomba Choral Society Inc. He was a member of and tireless worker for the Toowoomba Sub-Branch of the R.S.L. Many people of the Downs will remember him as compere of the 4GR Diggers Session over a number of years.

  3. John Alfred Thomas Burstow

    Third generation · from 1960

    John Alfred Thomas Burstow

    John was the third generation to take over the management of the family company. He rose to this position in 1960 following the death of his father. During his 42 years service to the Funeral Industry, he was recognised as a leader in the field. John Burstow was a sensitive man of very high ethics and his approach and caring attitude will long be remembered by many families on the Downs. Since his death in 1988, the business has been co-managed by his sons, Trevor and Donald.

  4. Trevor and Donald Burstow

    Fourth generation · today

    Trevor and Donald Burstow

    This is the fourth generation of the Burstow Family to serve the community as Funeral Directors. Both Trevor and Donald are determined in their resolve to maintain the high standards of service and professionalism created by their predecessors.

A group of seven people, six men and one woman, are standing together and smiling at the camera. They are all formally dressed in dark suits, white shirts, and ties, with the woman wearing a vest and scarf. Each person is wearing a name tag on their lapel. The setting appears to be outdoors in front of a building and some greenery.
A fifth generation family firm.
A funeral director shakes a woman's hand.

Our home is your home

Where you have a funeral is your choice. You might want a beautifully simple gathering at a place special to you, at your church, at the cemetery, or you might want a huge celebration. Whatever is meaningful and appropriate for you we will make happen. Alternatively, you can come to our place. The TS Burstow Funeral Home and Chapel in Toowoomba is modern and welcoming, providing a range of venues from an intimate Remembrance Lounge, Outdoor Pavilion and TS Burstow Chapel, complemented by the Pioneers Room, a beautiful location to enjoy refreshments and fellowship with those who gathered.

A commitment to meticulous attention to detail and excellence in transformational service will ensure you and others who attend a funeral in our care feel welcome, nurtured and secure. Families and their guests leave Burstows with a deep satisfaction that they have experienced a meaningful tribute to someone who has meant a lot to them. The Burstows experience commences at the very first point of contact and culminates after the ceremony with beautiful comfort food, prepared fresh each day in the Pioneers Room and served by special people who understand the occasion. Every contact you have with Burstows, every visit you make to our funeral home will be met with a standard of care that will leave you forever changed and for the better. It is an experience that will help you and your family begin healing.

Throughout the TS Burstow Funeral Home Complex, evidence of the Burstows credo ‘everything we do, we do to honour life,’ is plain to see. An inspection in areas often not seen by the public will find the same high standards and meticulous detail. You are always welcome to inspect any part of the TS Burstow Funeral Home. Burstows is the most trusted funeral company on the Darling Downs, and the TS Burstow Chapel is the most preferred funeral venue. Yet despite its popularity as a venue to gather to commemorate life, the commitment to ensure each family’s experience is personal and individual is paramount. That is why Burstows allows generous time allocations for each family engaging the TS Burstow Chapel.

Chapel with screens and a casket.A technician controls funeral service media.Modern funeral home exterior and gardens.

The beautiful TS Burstow Chapel, cinema-quality audiovisual inclusions, complimentary webstreaming and private family gathering area.

Funeral home lobby with plants and chapel entrance.Outdoor chapel with rows of wicker chairs.Covered walkway with seating at a funeral home.

Additional display screens to ensure overflow gatherings see and hear the ceremony. We care about every guest.

Funeral director lighting a memorial candle.Hands offering a cup of coffee to someone.Person trimming green bushes with shears.A hand polishing brass on a classic car.

Attention to detail sets Burstows apart and ensures that you, your family and friends are served with excellence during one of life's most challenging times.

People mingling at a catered reception table.Outdoor gazebo and garden at a funeral home.Two men talking in an outdoor gazebo.

Separate catering lounge and children’s playground, surrounded by manicured gardens. Children are always welcome at Burstows.

A funeral director helps a woman from a car.A smiling woman at a "Burstows" reception desk.Two funeral directors in front of stained glass.A smiling woman holds a tray of pastries.

The Burstows facilities are outstanding, our team is exceptional. They are dedicated professionals whose primary concern is always to act in your best interests.

Let us take care of every detail for you.

It would be an honour to serve you, your family and friends at this time. We will demonstrate our commitment to you by; listening intently and acknowledging your requests; exploring helpful options and providing experienced advice; responding to and honouring the choices you make, ensuring this experience we call the funeral, helps you begin healing.

Facilities

Burstows facilities in Toowoomba, Dalby, Warwick and Gatton have been designed to create a comfortable environment during a difficult time. The Burstow attention to detail can be seen at any of these facilities and continues in areas often unseen by the public. Your inspection of our entire facility is always welcome.

Toowoomba Toowoomba Dalby Dalby Warwick Warwick Gatton Gatton

At our Toowoomba home

I am very grateful for this service. I thought your pre-streaming preparation was thorough and comprehensive, whilst the actual streaming, including vision from a variety of angles, was absolutely outstanding! I had only expected one camera but the thought and sensitivity that has gone into the presentation is amazing.... and again, I am very grateful. I feel that I have been able to say goodbye from afar and this has meant so very much to me. A heartfelt thank-you.

A webstream guest

Funerals are Important.... because Life is Important.

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